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Events Navigation

This section covers all user interfaces within Assure1 that are found when you click on the Events navigation pane in the main user interface.

What is an Event?

Assure1 Fault Manager is a manager of managers (MOM) that aggregates and correlates fault and event information from infrastructure components and the services they deliver. Event collection from devices, systems, and/or external EMS/NMS systems is handled by various aggregators and connectors. These data collection methods support collection of event data using a variety of device interface methods, such as syslog, SNMP Trap, eMail, and TL1. Event collection also supports collection of events from external systems via flat file, TCP socket, and database queries. The base functionality supported during the event collection process is the de-duplication of events.

Once events have been collected into the real-time events engine, a number of tools are available including correlation tools, event enrichment tools, ticketing connectors for links to external ticketing systems, and notification tools.

The display functionality of the module provides customizable event lists. These event lists allow for the operator's interaction with presented events to be customized with the creation and use of right-click event list tools, event filters, and integration with the embedded Knowledge Base.

With the addition of the SLM Event Connector software, service hierarchies can be created with thresholds and meta events to generate SLM impacted events.

Events Navigation Explained

When a user selects an available Filter, a portal is opened with the Event List portlet, which can be customized with several options to support a multi-tenant environment. See the following guide for additional information:

  • Event List Portlet

When the Events navigation pane is displayed, the users will see the following. Next to each filter will be an icon that represents the filter's event status. The color will change based on the highest severity event for that filter. This means that if a filter has two Info events and two Major events, since Major has the higher severity level, the icon color will be that of the Major severity. Clicking on the icon will display all of the events for the filter. Hovering over the icon will display the count of events that are in the event list:

  • Private Filters

    When expanded, this folder will display any Event Filters that have the Filter User Owner set to the logged in user.

  • Filters by Group

    When expanded, this folder will display the Event Filter Group that has been assigned as the user groups Restrictive Event Filter Group, and any Events Filters that are in the group. The user will also see child Event Filter Groups and any Events Filters in the child groups. For example, using this layout:

    • Root (Event Filter Group)

      • Event Filter Group 1

        • Event Filter Group 3

          • Event Filter E

          • Event Filter F

        • Event Filter C

      • Event Filter Group 2

        • Event Filter D

      • Event Filter A

      • Event Filter B

    If the user group's restrictive event filter group is set to Root, they will see the entire layout above. However, if the user group's restrictive event filter group is set to Event Filter Group 1, they will see Event Filter C as it is a member of Event Filter Group 1, but they will also see Event Filter Group 3, Event Filter E and Event Filter F.

  • Filters by MetaTags

    When expanded, this folder will display any device-level Meta Types that have been assigned to devices in the Device Catalog. Each Meta Type is also a "folder" that can be expanded, which will then show the Meta Tags that have been assigned to devices with the Meta Type. The Meta Tags can be clicked on to view the events for devices with the Meta Type/Meta Tag combination.