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SLM Service

Form Fields

  • Name - The name of the SLM Service.

  • Parent Service - The name of the parent SLM service.

  • Weight - The weight to give the service.

  • Service User Owner - The user that owns a service.

  • Service Group Owner - The group that owns a service.

  • Status - Status of service:

    • Enabled will allow service calculations.

    • Disabled will prevent information from being gathered on the service.

  • Viewers - The user groups that have access to view the SLM Service.

  • Realtime Properties

    • Threshold Comparison - The comparison operator used to determine if a service is in compliance.

    • Threshold Value (% of Valid Children) - The comparison value used to determine if a service is in compliance.

    • Meta Event - The meta event that is used to create an event when a service is out of compliance.

  • Compliance Properties

    • Warning Threshold - The threshold settings used to check if the service is in violation.

      • If set to None, no thresholding will be done for the service.

      • If set to [Manual], a custom threshold can be set to check the service to determine when it is in violation.

      • If set to a pre-configured threshold, that threshold can be used to check the service to determine when it is in violation.

    • Warning Threshold Comparison - If Warning Threshold is set to "[Manual]", the operator that will be used to check for metric violation. Used in conjunction with Warning Threshold Value (%) field.

    • Warning Threshold Value (%) - If Warning Threshold is set to "[Manual]", the value used to check for metric violation. Used in conjunction with Warning Threshold Comparison field.

    • Critical Threshold - The threshold settings used to check if the service is in violation.

      • If set to None, no thresholding will be done for the service.

      • If set to [Manual], a custom threshold can be set to check the service to determine when it is in violation.

      • If set to a pre-configured threshold, that threshold can be used to check the service to determine when it is in violation.

    • Critical Threshold Comparison - If Critical Threshold is set to "[Manual]", the operator that will be used to check for metric violation. Used in conjunction with Critical Threshold Value (%) field.

    • Critical Threshold Value (%) - If Critical Threshold is set to "[Manual]", the value used to check for metric violation. Used in conjunction with Critical Threshold Comparison field.

    • Gauge Axis Type - The type of scaling used when displaying the service gauge.

    • Threshold Poll Time - How often the overall service status is checked and saved to the database.

Best Practices

  • If warning and critical thresholds are both set above 99%, Gauge Axis Type should be set to "Logarithmic".

  • If a SLM Service is renamed, the historical values for that particular service will not be visible through the UI.

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