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Assure1 Event SNMP Trap Aggregator

Overview

The Assure1 Event SNMP Trap Aggregator is a generic SNMP Trap message listener that receives messages from devices, parses the results with customizable rules and creates de-duplicated events within Assure1.

A default installation includes a set of rules files for processing a variety of traps from numerous different vendors. The following documentation has information regarding supported devices and other useful information:

Please contact Federos if there are devices that are not polled by the out-of-the-box Foundation rules.

SNMP Trap Aggregator Setup

  1. Review the logic in the rules files referenced in the configuration to see the processing that will be done when traps are received:

    • LoadRules will be executed during application startup to load data that might be needed during processing.

    • IncludeRules will be read during application startup to load additional files that might be called during processing.

    • BaseRules will be executed for each device that is selected based on the configuration.

    Update the logic as needed.

  2. Enable the default Service, unless a specific configuration option is needed.

    Configuration -> Broker Control -> Services

  3. Configure devices to send SNMP Trap messages to the server where the SNMP Trap Aggregator has been started.

SNMPv3 Setup

A SNMP Access Profile must be created with the same credentials configured on the sending devices. Multiple SNMP Access Profiles can be setup to match different credential sets.

  1. Go to the SNMP Access UI:

    Configuration -> Device Discovery -> SNMP Access

  2. For each profile needed:

    • Security Level is always required

    • Username is always required

    • Authentication Protocol and Authentication Password are required if Security Level set to authNoPriv or authPriv

    • Privacy Protocol and Privacy Password are required if Security Level set to authPriv

Default Service

Field Value
Package Name coreCollection-app
Service Name Event Trap Aggregator
Service Program bin/core/collection/Trapd
Service Arguments
Service Description Trapd Aggregator that runs on port 162/udp
Failover Type Standalone (Supported: Standalone, Primary/Backup)
Status Disabled
Privileged (Checked)

Default Configuration

Name Value Possible Values Notes
BaseRules collection/event/trap/base.rules Text, 255 characters Relative path to Base Rules
BranchDir core/default Text, 255 characters relative path to Rules dir
BulkInsert Disabled Enabled/Disabled Optional - If enabled, events are sent in bulk with multi-row database upserts. See BulkTime and Limit.
BulkTime 2 Integer Optional - If BulkInsert is enabled, defines the maximum number of seconds to wait for Limit events.
IncludeRules collection/event/trap/base.includes Text, 255 characters Relative path to Include Rules
Limit 100 Integer Optional - If BulkInsert is enabled, defines the maximum number of rows sent in each multi-row database upsert.
LoadRules collection/event/trap/base.load Text, 255 characters Relative path to Load Rules
LogFile logs/EventTrapd.log Text, 255 characters Relative path to Log File.
LogLevel ERROR OFF, FATAL, ERROR, WARN, INFO, DEBUG Logging level used by application.
ShardID 1 Integer Database shard to be used.
Threads 3 Integer Number of process threads created. The aggregator takes a third of this value (rounded up) for database threads unless overridden by the "DBThreads" application configuration.
Capture Disabled Enabled/Disabled Optional - If enabled, saves the raw message in the Log.
DBThreads Integer Optional - Number of database threads to be created. If not specified, defaults to a third (rounded up) of "Threads" application configuration.
DisableDNS Disabled Enabled/Disabled Optional - If enabled, uses IP address instead of hostname for the event Node.
FailoverBufferLimit 0 Integer Optional - Enables Failover Standby buffer that keeps N-seconds worth of syslogs and replays this buffer when becoming Failover Active. (0=off N=seconds to keep) See Tokens: $buffer and $received
FieldSetFile Text, 255 characters Optional - Path to csv file containing custom list of fields that will be used when inserting data. (Requires InsertSQLFile.)
Host Text, 255 characters Optional - DNS name or IP Address to receive traps on. If not specified, defaults to 0.0.0.0. - NO RELOAD CONFIG SUPPORT
InsertSQLFile Text, 255 characters Optional - Path to file containing custom SQL Insert statement for handling of event inserts. (Requires FieldSetFile.)
Port 162 Text, 255 characters Optional - Port to receive traps on. If not specified, defaults to 162. - NO RELOAD CONFIG SUPPORT

Best Practices

The following list shows the best practices for working with this application:

  • Depending on the server specifications and loads, the number of the Threads that the aggregator uses may need to be increased, however, too many threads has been seen to have negative effects.

  • By default, devices send SNMP Trap Messages on UDP port 162. If messages are not reaching the Assure1 system, check firewall settings in the network.

  • SNMPv3 traps require an SNMP Access Profile to exist with matching credentials. These errors will be seen in the log (as DEBUG), if mis-configured:

    • Missing profile with matching username: Error finding username in local configuration datastore [unknownSecurityName]: ...

    • Mismatch with authentication protocol and/or password: Error authenticating message [authenticationFailure]: ...

    • Mismatch with privacy protocol and/or password: Error decrypting PDU [decryptionError]: ...

  • Reloading Configuration from the Services UI will update SNMP Access Profiles.

Rules

This aggregator uses the Assure1 standard rules architecture, which are 100% Perl syntax. Refer to the following articles to assist in rules creation:

Tokens

The aggregator exposes the following tokens for rules processing.

Token Description
$AppConfig Hash reference to the application configuration name-value pairs that were configured. (i.e. use $AppConfig->{'Host'} to retrieve the set value for 'Host'.)
$Event Reference to the hash that is used to create and insert the Event data into the database. Keys map to the fields within the table used and values assigned are inserted in the database to that field. (e.g. $Event->{'IPAddress'} = '192.0.2.1' to assign the event IP address to '192.0.2.1') At least the 'Node' and 'Summary' fields must be set, or no event is inserted.
$count Message Counter.
$timestamp Human readable time of Trap.
$received Epoch time SNMP trap was received by the aggregator.
$buffer Flag for if was buffered during standby and was replayed (0 = No, 1 = Yes)
$ip Sender IP Address
$node Sender DNS Resolved Name
$cstring Community String
$enterprise Enterprise Identifier
$agent SNMP Agent IP Address
$generic Generic Trap ID
$specific Specific Trap ID
$trapoid Trap OID
$vars Varbind Hash reference i.e. $value = $vars->{'1.3.6.3.4.5.3.3.3.1'};
@varbinds Varbind array containing the varbind OIDs parsed from the SNMP Trap in the order in which they were received by the aggregator i.e. $first_oid = $varbinds[0];. The value for this oid can be retrieved from the $vars hash as normal i.e. $first_oid_value = $vars->{$first_oid};.
$discard_flag Flag for discard (0=No, 1=Yes)
$CustomHash Custom key, value cache available across all rules. Contents commonly defined in Load Rules then used in Base or other rules. NOTE: This variable is a shared object and any additional sub hashes or arrays must be shared before use or it will cause the error: "Invalid value for shared scalar". Instantiate the sub hash/array using '&share({})' e.g.
$CustomHash->{SubObject} = &share({});
$StorageHash Internal cache used as the StorageHash option when calling rules functions such as FindDeviceID(). NOTE: The structure of this cache is subject to change! Not recommended for custom global storage or manual manipulation; use $CustomHash.

Example Integrations

Creating custom rules files

Custom SNMP rules files can be created and used to poll devices using the following basic procedure, but more advanced coding knowledge will likely be needed.

Please contact Federos if you have devices that are not polled by the Foundation rules.

Administration Details

The following list shows the technical details need for advanced administration of the application:

  • Package - coreCollection-app

  • Synopsis - ./Trapd [OPTIONS]

  • Options:

     -c, --AppConfigID N   Application Config ID (Service, Job, or Request ID)
     -?, -h, --Help        Print usage and exit
    
  • Threaded - Multi-Threaded